SHIPPING
WE SHIP WORLDWIDE WITH CANADA POST (CANADA, USA) AND DHL (INTERNATIONAL).
PLEASE, USE THE BELOW LISTING TO CHECK RATES & ESTIMATED DELIVERY TIMES
CANADA
• SHIPPING 3-7 BUSINESS DAYS WITH CANADA POST $20
UNITED STATES
• SHIPPING 3-7 BUSINESS DAYS WITH CANADA POST / DHL $20
EUROPE
UNITED KINGDOM, FRANCE, GERMANY, ITALY, DENMARK, NETHERLANDS, ETC...
• SHIPPING 5-14 BUSINESS DAYS WITH DHL $60
ASIA / OCEANIA
SOUTH KOREA, CHINA, JAPAN, VIETNAM, AUSTRALIA, NEW ZEALAND, ETC...
• SHIPPING 5-14 BUSINESS DAYS WITH DHL $60
PLEASE NOTE THAT THE SHIPPING PRICE DOES NOT INCLUDE LOCAL IMPORT TAXES, WHICH MAY APPLY TO SHIPMENTS DESTINED FOR COUNTRIES OUTSIDE OF CANADA. THESE EXPENSES ARE NOT THE RESPONSIBILITY OF THE BRAND AND MUST BE BORNE BY THE RECIPIENT OF THE PARCEL. REGRETTABLY, WE HAVE NO CONTROL OVER THESE CHARGES AND CANNOT PROVIDE AN ESTIMATE, AS CUSTOMS POLICIES AND IMPORT DUTIES VARY BY COUNTRY.
THE CUSTOMER MAY ASSUME FULL RESPONSIBILITY FOR ALL POSTAL CHARGES, RETURN SHIPMENT COSTS, CUSTOMS FEES, AND HANDLING CHARGES IF THEY DECLINE TO ACCEPT A PARCEL DUE TO IMPORT DUTIES OR TAXES.
IF THE COUNTRY OF DESTINATION CANNOT BE FOUND IN THE CHECKOUT PROCESS, CONTACT OUR CUSTOMER SERVICE TEAM AT INFO@NEVERSTRUGGLED.COM TO CHECK THE FEE.
FAQ
CAN I TRACK THE STATUS OF MY ORDER?
YOU WILL RECEIVE AN EMAIL WITH A TRACKING NUMBER AS SOON AS YOUR PACKAGE HAS BEEN SHIPPED.
CAN I CHANGE MY SHIPPING ADDRESS?
YOU CAN CHANGE YOUR SHIPPING ADDRESS FOR AN EXTRA SHIPPING FEE (WHAT YOU PAID ORIGINALLY). VISIT THE CONTACT PAGE AND SEND A REQUEST. IF YOU FAIL TO PAY THE FEE, YOUR SHIPPING ADDRESS WILL NOT BE UPDATED. THIS IS NOT OUR RESPONSIBILITY, IT IS YOURS.
RETURN / REFUND
ALL TRANSACTIONS ARE FINAL SALE.
NO REFUNDS.
NO RETURNS.
NO EXCHANGES.