PRIVACY

LAST UPDATED / EFFECTIVE: AUGUST 8, 2024

NEVER STRUGGLED (REFERRED TO AS "WE," "US," OR "OUR") IS COMMITTED TO PROTECTING THE PRIVACY OF OUR USERS. THIS PRIVACY POLICY OUTLINES THE TYPES OF INFORMATION WE COLLECT, HOW WE USE IT, AND THE CHOICES YOU HAVE REGARDING YOUR INFORMATION. BY ACCESSING OR USING OUR WEBSITE WWW.NEVERSTRUGGLED.COM (THE "SITE"), YOU CONSENT TO THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY.

INFORMATION WE COLLECT:

PERSONAL INFORMATION: WHEN YOU VISIT OUR WEBSITE OR MAKE A PURCHASE, WE MAY COLLECT PERSONAL INFORMATION SUCH AS YOUR NAME, EMAIL ADDRESS, SHIPPING ADDRESS, BILLING ADDRESS, PHONE NUMBER, AND PAYMENT INFORMATION.

NON-PERSONAL INFORMATION: WE MAY ALSO COLLECT NON-PERSONAL INFORMATION ABOUT YOUR VISIT TO OUR WEBSITE, INCLUDING YOUR IP ADDRESS, BROWSER TYPE, DEVICE INFORMATION, AND BROWSING BEHAVIOR.

COOKIES: WE USE COOKIES TO ENHANCE YOUR EXPERIENCE ON OUR WEBSITE. COOKIES ARE SMALL FILES STORED ON YOUR DEVICE THAT ALLOW US TO RECOGNIZE YOUR BROWSER AND REMEMBER CERTAIN INFORMATION.

HOW WE USE YOUR INFORMATION:

TO PROCESS TRANSACTIONS: WE USE THE INFORMATION YOU PROVIDE TO PROCESS YOUR ORDERS, SEND YOU ORDER CONFIRMATIONS, AND COMMUNICATE WITH YOU ABOUT YOUR PURCHASES.

TO IMPROVE OUR WEBSITE: WE MAY USE YOUR INFORMATION TO ANALYZE TRENDS, TRACK USER BEHAVIOR, AND IMPROVE THE FUNCTIONALITY OF OUR WEBSITE.

TO SEND PROMOTIONAL EMAILS: IF YOU OPT-IN TO RECEIVE MARKETING COMMUNICATIONS FROM US, WE MAY USE YOUR EMAIL ADDRESS TO SEND YOU PROMOTIONAL OFFERS, NEWSLETTERS, AND OTHER MARKETING MATERIALS.

SHARING YOUR INFORMATION:

WE DO NOT SELL, TRADE, OR RENT YOUR PERSONAL INFORMATION TO THIRD PARTIES. HOWEVER, WE MAY SHARE YOUR INFORMATION WITH TRUSTED THIRD PARTIES WHO ASSIST US IN OPERATING OUR WEBSITE, CONDUCTING OUR BUSINESS, OR SERVICING YOU, AS LONG AS THOSE PARTIES AGREE TO KEEP THIS INFORMATION CONFIDENTIAL.

DATA SECURITY:

WE TAKE REASONABLE MEASURES TO PROTECT THE SECURITY OF YOUR PERSONAL INFORMATION. HOWEVER, NO METHOD OF TRANSMISSION OVER THE INTERNET OR ELECTRONIC STORAGE IS COMPLETELY SECURE. THEREFORE, WE CANNOT GUARANTEE ABSOLUTE SECURITY.

YOUR CHOICES:

YOU HAVE THE RIGHT TO OPT-OUT OF RECEIVING MARKETING COMMUNICATIONS FROM US AT ANY TIME. YOU CAN UPDATE YOUR COMMUNICATION PREFERENCES BY CONTACTING US OR UNSUBSCRIBING USING THE LINK PROVIDED IN OUR EMAILS.

CHANGES TO THIS PRIVACY POLICY:

WE RESERVE THE RIGHT TO UPDATE OR CHANGE THIS PRIVACY POLICY AT ANY TIME. ANY CHANGES WILL BE POSTED ON THIS PAGE, AND THE REVISED DATE WILL BE INDICATED AT THE TOP OF THE PAGE. WE ENCOURAGE YOU TO REVIEW THIS PRIVACY POLICY PERIODICALLY FOR ANY UPDATES.

About This Privacy Policy

Your privacy is important to us, so we’ve developed this Privacy Policy, which explains how we collect, use, and disclose your personal information. We collect personal information when you use our website(s), mobile apps, and other online and offline products, services and experiences (collectively, the “Services”). Please take a moment to read through this Policy in its entirety.

 

If you have any questions, concerns or complaints regarding this Privacy Policy or how we use your personal information please contact us via e-mail at info@neverstruggled.com.

 

What Personal Information We Collect and How We Collect It?

We collect personal information that you provide directly to us:

Contact information. If you sign up to receive our newsletter, emails, or text messages from us, we will collect your name, email address, mailing address, phone number, and any other information needed to contact you about the Services.

Payment information. To order products or services through the Services, you will need to provide us with payment information (like your bank account or credit card information). Please note that your financial information is collected and stored by a third party payment processing company. Use and storage of that information is governed by the third party payment processor’s applicable privacy policy.

Survey information. You may provide us with other personal information when you fill in a form, respond to our surveys or questionnaires, provide us with feedback, participate in promotions, or use other features of the Services.

How We Use Your Personal Information? 

We use the personal information we collect for the following reasons:

  • To send you our newsletter, or other information or marketing about our Services that you think may be of interest to you.

  • To reply to your questions, inquiries, or customer service requests or to send you notices, updates, security alerts, or support and administrative messages.

  • To provide you with information about the Services that you request from us or which we feel may interest you.

  • To monitor and analyze trends, usage and activities in connection with our Services and to improve the Services.

  • To facilitate contests, sweepstakes and promotions, and to process entries and provide prizes and rewards.

  • To detect, investigate and prevent fraudulent transactions and other illegal activities on the Services and to protect the rights and property of us and our customers.

  • To carry out our obligations arising from any contracts entered into between you and us, including for billing and collection.

How We Share Your Personal Information?

 We may share your personal information in the following ways:

  • With vendors, consultants, and other service providers who process your personal information on our behalf when they provide services to us, for example data analytics, research, marketing and financial services.

  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company.

We may be legally required to disclose or share your personal information without your consent in some circumstances, for example to comply with a court order or law enforcement. In such circumstances, we will only disclose your personal data if we have a good-faith belief that such sharing is required under applicable legal obligations.

Your Marketing Choices

When you sign up for a promotion like a sweepstakes, or subscribe to our newsletter or marketing/promotional messages, we use your personal information to help us decide which products, services and offers may be of interest to you.

We will send marketing messages to you if you have asked us to send you information, bought goods or services from us, or if you provided us with your details when you entered a competition or registered for a promotion. If you opt out of receiving marketing messages, we may still send you non-promotional emails. We will ask for your consent before we share your personal information with any third party for their direct marketing purposes.

You may unsubscribe from marketing messages through a link we include on messages we send you. You can also ask us to stop sending you marketing messages at any time by contacting us at: info@neverstruggled.com.

Retention of Your Data and Deletion

Your personal information will not be kept longer than is necessary for the specific purpose for which it was collected.

When we decide how long we will keep your information we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, why we need it, and any relevant legal requirements (such as legal retention and destruction periods).

The foregoing will, however, not prevent us from retaining any personal information if it is necessary to comply with our legal obligations, in order to file a legal claim or defend ourselves against a legal claim, or for evidential purposes.

International Transfers

We will ensure that any transfer of personal information to countries outside of the United States will take place pursuant to the appropriate safeguards.

Changes to This Privacy Policy

From time to time, we have the right to modify this Privacy Policy. We’re likely to update this Privacy Policy in the future and when we make changes. Please come back and check this page from time to time for the latest information on our privacy practices.

CONTACT US:

IF YOU HAVE ANY QUESTIONS ABOUT THIS PRIVACY POLICY OR OUR PRACTICES, PLEASE CONTACT US AT INFO@NEVERSTRUGGLED.COM.

BY USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS PRIVACY POLICY.